Facilitation Skills for Team Leaders

 

Program Overview

Facilitation skills are rapidly becoming the most sought after skills in organisations today. The ability to effectively guide another individual or a team of people towards their goals or learning outcomes is essential for maximising employee contributions and development. This one-day workshop is designed to provide participants with improved skills for effective facilitation in leading a team through change towards positive outcomes.

 Who Should Attend?

This program is suitable for project managers, managers and supervisors or anyone else who leads groups of people. As a foundation program, there are no prerequisites required for this program as it is designed for staff new to the art and practice of facilitation.

Learning Outcomes

  • Apply a structured process to group facilitation and problem solving, which leads to solutions which are creative, practical and agreed by the group
  • Solutions generated will be agreed and supported by the team, giving greater success during implementation
  • Draw on a range of practical tools and techniques to increase confidence in group facilitation
  • Identify group processes and dynamics, and apply skills to deal with difficult situations
  • Define and assist the development of positive outcomes for the group
  • Participants will get better outcomes with groups which include particularly forceful, argumentative or non-participative people

The Benefits You Will Gain

  • Participants will improve their skills and confidence in facilitating groups
  • Team problem solving will be quicker and will generate more creative solutions
  • Solutions generated will be agreed and supported by the team, giving greater success during implementation
  • Participants will get better outcomes with groups which include particularly forceful, argumentative or non-participative people

The Content You Will Cover

  • The role of the facilitator as a hands-on agent for change
  • Desirable facilitating qualities and attributes
  • Facilitation process and tools – problem identification, outcome identification, creative solution generation, decision making, planning, monitoring
  • Group processes and dynamics
  • Communication skills: active listening, questioning, paraphrasing and reframing, problem analysis
  • Trouble shooting – handling conflict, mediation, dealing with difficult people

VM Learning Approach

Participants will be encouraged to facilitate simulated team meetings and problem situations, and will identify their own workplace project or work assignment in which they will apply their new skills. Participants will also be encouraged to give and receive feedback on their performance, a vital component in the learning process for all facilitators.