Why Business and Heart are a Winning Combination

Here at VM Learning we often talk about developing the H.E.A.R.T of your business and many of our clients may be wondering what H.E.A.R.T has to do with a training and development company. In the wake of Valentine’s Day, we thought now would be a fitting time to discuss why matters of the heart are so integral not just to VM Learning but to any healthy organisation.

Literally, the acronym H.E.A.R.T refers to the values of Honesty, Empathy, Acceptance, Respect and

Trust. Symbolically, it represents all that gives life and maintains rhythm, warmth, circulation, connection and unity. Bringing the two together, we believe that these values are what determine the health of any organisation; the ability to have an open flow of communication, to have genuine encouragement, support and acceptance within the work team and to have all aspects of the system flourish with fresh ideas and inspired action.

The concept  developing the H.E.A.R.T of your business was first coined over 25 years ago, when we first started to deliver dynamic training and development programs to individuals and corporate organisations. During these 25 years VM have focused on highlighting the importance of combining H.E.A.R.T with intelligence and technical skill within an organisation, as studies have show

n that these key concepts help to motivate employees and further their engagement within the company.

For example, a British research company conducting studies in workplace

happiness from 2002 to 2009 found that employees that trusted their executives and colleagues were 50% more likely to be engaged with their work than those that didn’t feel they trusted their colleagues.  Within this same study 63% of participants who didn’t feel respected claimed they would leave their organisation within two years[1].

These are important statistics as employee engagement is crucial to greater productivity and profitability within the workforce. The most recent Work Foundation Report found that[2]:

  • More than 66% of managers surveyed that claimed they were highly motivated and engaged at work, also claimed high productivity levels (defined as more than 90%).
  • Engaged organisations grew profits as much as three times faster than their competitors. The study reported that highly engaged organisations have the potential to reduce staff turnover by 87% and improve performance by 20%.
  • a 1% increase in employee commitment and engagement can lead to a monthly increase of 9% in sales.

These statistics indicate that a greater recognition to the well-being of indivi

duals and their relationships with others contribute to the overall health

of a business and it’s achievement of successful outcomes. Values like honesty, empathy, trust and respect are becoming the lifeblood that keep our business processes alive.  Consequently, this is why VM Learning have and will continue to emphasise the importance of H.E.A.R.T. when managing and growing an organisation.

To find out more about how VM puts the H.E.A.R.T approach into action- click here: http://www.vmlearning.com.au/about-us/


Valentines Day Blog

[1] The Social Workplace. (2011). Social Knows: Employee Engagement Statistics. http://www.thesocialworkplace.com/2011/08/social-knows-employee-engagement-statistics-august-2011-edition/


[2] Anderton, Emily & Bevan, Stephen. (2014). The Work Foundation: Job Enrichment and Employee Engagement in Low Wage, Low Skill Jobs. http://www.theworkfoundation.com/DownloadPublication/Report/350_Constrained%20Work%20Final.pdf